Nav Canada - who do you
call?
NAV CANADA is a not-for-profit corporation responsible for
providing air navigation services, including air traffic control, flight
service, air navigation aids and aeronautical publications. The
company is headquartered in Ottawa but the service is provided from many
locations across Canada.
Members may experience difficulties with the service that
they are provided, have questions about a particular flight or would like to
make a suggestion about the service provided in their area. Listed below are
the key contacts across Canada. Make a copy for your flight bag and be
proactive in helping improve the service that NAV CANADA provides.
For complaints and comments regarding NAV CANADA
service, please contact Customer Service.
| Customer Service |
| Email: |
service@navcanada.ca |
| Global toll free telephone number: |
1-800-876-4693-4
(within North America disregard the last digit) |
| TTY Line for the hearing impaired: |
1-866-662-6478 |
| Toll-free fax line: |
1-877-663-6656 |
| Local fax line: |
1-613-563-3426 |
| Address - Head Office: |
77 Metcalfe Street
Ottawa, ON K1P 5L6 |
| Mailing address - Head Office: |
NAV CANADA
P.O. Box 3411 Station 'D'
Ottawa, ON K1P 5L6 |