Contact Us

How to get in touch

Please note, COPA’s office hours are between Monday through Friday, 9am-5pm ET.

Please contact us via email at copa@copanational.org with a detailed description of your inquiry or give us a call at (613) 236-4901 ext. 100.

If you have concerns regarding advocacy or aviation related issues, please contact externalrelations@copanational.org.

For all inquiries related to the website, COPA Flight renewals, the magazine, or our programs, contact communications@copanational.org.

Location

Canadian Owners & Pilots Association

75 Albert Street, Suite 903,
Ottawa, Ontario,
K1P 5E7

Phone

613.236.4901

copa@copanational.org

Frequently asked questions

Methods of payment for membership transactions

Effective October 1, 2023, the Canadian Owners and Pilots Association (COPA) will no longer accept any form of payment other than credit cards for new memberships and for the renewal of memberships. Additionally, members are encouraged to select the “automatic renewal” option to ensure that your membership remains in good standing.

Please note that COPA does not have access to credit card information. Your card details are held and protected by our payment system Stripe. This change will improve efficiency and reduce costs for the association and will ultimately help to fulfil our mission and better serve our members. Please note that COPA will still accept cheques for donations of $100 or more to the Freedom to Fly Fund and to the Flight Safety Foundation.

Membership refunds and trial policy

COPA memberships are non-refundable and non-transferable. Once payment is made, no refunds will be issued, with the exception of extenuating circumstances made at the discretion of the association. Members can opt-in for a monthly membership option for a minimal 30-day commitment.

Student memberships

Although student memberships are submitted online, there is an approval process to accept them. Please ensure that your student proof provided includes your name, date and that you are currently enrolled in flight training. Accepted proof is either a letter from your Flight Training Unit or Flight Instructor. Flight logbooks, receipts of payment, or Government issued forms will not be accepted.

Physical membership card

COPA will issue a one-time physical card to members. Expiry dates are not listed on these cards. If you lose your new card, which does not have an expiry date, please contact copa@copanational.org. A replacement card will be issued and a $25 replacement charge will apply. Payment can be made at the time of the call.